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To place an order on our online store, you must:
- 1. Create an account or log in in the upper right corner of the homepage.
- 2. Select your items as you browse the site and add them to your basket
If you are already a customer, click on "My Account" and sign in by entering your email address and password.
If you are not a customer, click on "My Account" then on "Create an account".
You can also place an order quickly, without creating an account. However, you will not be able to track the progress of your order or contact customer services for a return. If you create your account you will have access to all these advantages, as well as your invoice history.
- 3. Validate your basket
- 4. Indicate your delivery address
- 5. Confirm and pay for your order
Once your order has been validated, you will receive an order confirmation email
Once your order has been dispatched, you will receive a dispatch email. If you have a Maje.com account you to track your order at any time, visit the "my orders" section of your account on the website. In this section, you will find the details of your orders and you can print your invoices.
Problems or cancelling an order:
In the event of a problem during your order or cancellation, please contact our customer services by email via the contact form located on our contact page.
Add an item to my basket
To add an item to your basket, you must be on the page of the product you would like, select your size and click "Add to basket".
Validate my basket
To see and order products in your basket, click on "my basket" located in the upper right corner of the homepage.
Remove items from my basket
To remove items from your basket, click on the remove box represented by an x to the right of each product line.
Expiration of the basket
The contents of your basket will expire after 30 days. This term is renewable each time a product is added and at each step of the ordering process. Once this time frame has passed, the products selected will no longer be visible in your basket
Use a promotional code
To use a promotional code, simply type the code into the field intended for this purpose located in your basket. Once validated, the offer will automatically be taken into account in your order.
If your promotional code does not work, please contact our customer service by email via the contact form located on our contact page.
Our outlet sale was a great success, we thank you for it. Here is some information about your orders:
Be assured, our teams are doing their utmost to send you your order as quickly as possible. Be patient, your lovely items will arrive within 5 to 7 working days.
If you wish to make a return, it is free of charge and has to be done using your prepaid label only, you will find this label inside your package. Your order will be refunded within 10 days after receiving it. Please note that return in store won't be accepted.
Don't worry, our Customer-Service team may have a slight delay in the response time however, we will handle each request carefully.
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